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Payment & Website

  • What payment options do you accept?
    For online purchases, we accept the following modes of payment - PayPal, Visa debit/credit cards, MasterCard debit/credit cards
  • I cannot proceed to pay for my order, what do I do?
    We're here to help! Please take a screenshot of the error message (if any) and drop us a message at info@maisondepoupee.com or drop us a text on WhatsApp (+6012-492 0129).
  • Do I need an account to shop?
    No, you do not need an account to shop with us. However, it is encouraged to do so, as the account will track your order history.
  • I am unable to log into my account, what do I do?
    If you are not sure about your log in details, try to reset your password. If you are still unable to access your account, feel free to contact us at info@maisondepoupee.com or drop us a text on WhatsApp (+6012-492 0129).
  • I have reset my password but did not receive any emails. What can I do?
    It is possible the password reset email got filtered into your junk or spam folder.
    Please do a quick check and if it's still nowhere to be found, drop us a message at
    info@maisondepoupee.com and we'll help you out.

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