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Returns & Exchanges

  • What is your Return & Exchange Policy?
    Please refer to our Refunds Policy
    here.
  • I received a defective item, how do I request for an exchange?
    We're incredibly sorry you received a defective item.
    For defective items, you'll be sent a return postage label to return your order. Please make sure your items are unworn, unwashed, unaltered, and still have their tags on.
     Please drop us an email at 
    info@maisondepoupee.com or drop us a text on WhatsApp(+6012-492 0129)  within 30 days from the delivery date with the following info:
    • Your Order Reference 
    • Photo of the defect
       
       


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