Returns & Exchanges
- What is your Return & Exchange Policy?
Please refer to our Refunds Policy here. - I received a defective item, how do I request for an exchange?
We're incredibly sorry you received a defective item.
For defective items, you'll be sent a return postage label to return your order. Please make sure your items are unworn, unwashed, unaltered, and still have their tags on.
Please drop us an email at info@maisondepoupee.com or drop us a text on WhatsApp(+6012-492 0129) within 30 days from the delivery date with the following info:- Your Order Reference
- Photo of the defect